What is MyFRITZ!Net and how can I use it?

MyFRITZ!Net is a free AVM service that informs you about the status of your FRITZ! products, available updates, and other news on a regular basis by email. Moreover, MyFRITZ!Net offers you easy and secure access to your own FRITZ!Box over the internet. With MyFRITZ!Net you can listen to messages on your FRITZ!Box answering machine and check your FRITZ!Box's call list, access the files (for example photos, music, documents) you manage with FRITZ!NAS, or also adjust your FRITZ!Box settings from anywhere in the world at any time.

All you have to do to use MyFRITZ!Net is register your FRITZ!Box with MyFRITZ!Net. Your FRITZ!Box only transmits the IP addresses where it can be reached in the internet to MyFRITZ!Net. All of your personal data and passwords are always stored exclusively in your FRITZ!Box and are not transmitted by AVM to MyFRITZ!Net or any other services or providers. Accessing your FRITZ!Box from the internet therefore requires two login processes:

  • Logging into MyFRITZ!Net

    The first step is to log into the myfritz.net website with your email address and personal MyFRITZ!Net password. This login information is saved in encrypted form on the MyFRITZ!Net servers when you create your MyFRITZ! account.

  • Logging into the FRITZ!Box

    After you have been automatically redirected to the MyFRITZ! home page of your FRITZ!Box, log in there using the account information for your FRITZ!Box user account. Neither the FRITZ!Box user account nor the account information is known to MyFRITZ!Net or AVM; this information is stored exclusively in your FRITZ!Box.

For convenient access using your smartphone or tablet, you can use the free MyFRITZ!App.